Roadside Assistance
What is 24X7 Roadside Assistance?
Roadside Assistance or a Breakdown cover is an add-on you can opt for in your comprehensive car insurance or two-wheeler insurance policy, to help you in times where you need roadside assistance, a.k.a need some help when you’re stuck on the road.
Whether it’s a small mishap or a flat tyre, a 24×7 roadside assistance cover can help you in times of such troubles, without even accounting it as a claim.
How much does a Roadside Assistance cover cost?
You can opt for a Roadside or Breakdown Assistance cover in your comprehensive car or bike insurance policy for a standard minimum addition in your premium. At Digit, for a car it could cost you an additional Rs 102, while for a two-wheeler it could cost you Rs 40.
How does a Roadside Assistance cover work?
Once you’ve already opted for a Roadside/Breakdown Assistance cover in your Digit car or bike insurance plan, using the Roadside Assistance cover in times of need is easy!
All you need to do in times of troubles (when you need the service) is give us a ring at 1800-103-4448 and keep your policy details handy and we’ll be there for you in no time.
With Digit, the Roadside Assistance cover comes with 24×7 support and takes care of the convenience and labor costs too. We serve you up to 500 kms from your city (unlike others covering only 100 kms)
We would arrange for appropriate towing services to the nearest Digit Authorized Repair Shop. Provided always that
- We will bear the cost of Towing the Insured Vehicle up to 50 kms from the place of accident or breakdown.
- Any cost and expenses pertaining to towing of the Insured Vehicle over and above 50 Kms shall be borne by You.
What is Covered in a RSA Cover - Let’s dive into the details
We’re already given you a gist of what all is covered under RSA in your car insurance or bike insurance. However, it’s also vital that you understand the details within your coverages, so you clearly understand the benefits of a roadside or breakdown assistance cover.
Flat Battery
This is dedicated for times when your car or two-wheeler is at a halt due to issues in your battery. In this case, your RSA cover will be there for you, including paying for all labor and conveyance costs involved.
Spare Keys
Whether you like it or not, people lose their car keys more often than they’d think they do! In such tricky situations when you’re stuck out of nowhere without your keys, your roadside assistance cover would arrange for pickup and delivery of your spare keys or, in the meanwhile also help unlock your car with the help of technicians.
Flat Tyre
We’ve all had a flat tyre at some point in life! God forbid you are stranded with your vehicle due to a flat tyre and have nowhere else to turn for help, your Roadside Assistance cover will benefit you by arranging for the right technicians to replace and help you out with a spare tyre.
Minor Repairs
Sometimes, things happen and you’re just left out there wondering why your car or bike won’t start anymore! For unfortunate situations like that your Roadside Assistance could benefit you by providing for the repairs required at the need of the hour.
Towing Facility
In the case of serious cases where your vehicle can’t be repaired on spot and is required to be sent out to a workshop or garage for servicing, your roadside assistance cover would benefit you by providing you with the required Towing Facility.
Urgent Message Relay to Relatives
In an unfortunate case where you need to inform your relatives with an urgent message of the situation, we will take care of the same!
Medical Coordination
In unfortunate situations where not only your vehicle, but even you end up getting into trouble due to an accident midway, your Roadside Assistance cover would also help coordinating with the nearest medical center so that your medical needs are well taken care of.
Fuel Assistance
It happens to the best of us! Before you realize it, your fuel tank is already exhausted! In such cases, your cover would help you by arranging for up to 5 litres of fuel to the location you’re stuck at!
Who should take Roadside Assistance cover?
- If you have a car or bike that is less than 5 years, then you should most definitely opt for a roadside assistance in your comprehensive car or bike insurance policy so that your brand new vehicle is always well maintained and protected for in all possible situations.
- If you’re someone who travels often, opting for a 24x7 roadside assistance is a good idea. You never know when you may just need some help along one of your journeys!
- Some people can make it through small mishaps while some of us can’t! So, if you are someone who can’t seem to imagine getting even minor repairs done to your two-wheeler or car amidst a breakdown or the like, then getting a Roadside Assistance add-on in your policy will be your guardian angel!
Frequently Asked Question
Given the various benefits of a Roadside Assistance cover, it’s definitely worth it as you never know when you may need the service!
A Roadside or Breakdown Assistance cover will cost you an additional Rs 102 in your car insurance premium.
At Digit, we charge a standard minimum fee of Rs 40 to your premium if you opt for a Roadside Assistance.
No! Luckily Roadside Assistance is the only cover wherein even if you benefit from it, it won’t be added as a claim and if you’ve made no other claims during the year, your No Claim Bonus will still be intact.
Yes, if you do happen to lose your key or get locked out of your own car, the roadside assistance cover would help you with a spare key and, in some cases also help unlock it with the help of a technician, provided that you present your valid id proof, for security purposes.
- Ease of contact: When you’re in trouble midway with your car, you want to be sure you can get in touch with your insurer easily. This is why, one of the things to look for in a roadside assistance is how easily you can reach your insurer.
- Timings: Troubles come in unannounced! That’s why, one of the things you want to be sure of is, that your insurer’s roadside assistance comes with 24×7 support!
- Coverage: At the end of the day, your roadside assistance cover should give you benefits and coverages that make it worth it. Therefore, always see what are the coverage benefits offered and whether the same is valuable for you or not.
- Service Benefits: Some insurers offer benefits beyond the basic coverage. See what different insurers have to offer, to help you make the wiser choice.
